Microsoft Dynamics CRM – Microsoft Acquires Parature

On January 7th, 2014, The Microsoft Dynamics CRM team announced a definitive agreement to acquire Herndon, VA based Parature for an.... Microsoft acquired Parature in January 2014 to be included in their broader portfolio. ... These capabilities complement the existing Microsoft Dynamics CRM.... News Analysis: Microsoft Dynamics CRM Acquires Parature For Customer Service Capabilities. Published on January 6, 2014 by R "Ray" Wang. Dynamics.... Microsoft Dynamics CRM Acquires Parature for Customer Service Capabilities Jan 7, 2014 What CRM offers What Parature adds to the box.... The next Microsoft Dynamics CRM release is code-named "Leo" and ... The acquisition of Parature follows Microsoft's purchase of Yammer,.... Microsoft bought 100-employee Parature for an estimated $100 million ... as well as a product integrated with Dynamics CRM on-premises and CRM Online. ... Microsoft told partners that both Parature and Microsoft Dynamic.... Net, net, it plugs some holes in the MS Dynamics CRM product, and gives Parature, a 13 year old company, a viable exit strategy. Microsoft.... Can Microsoft Parature users really go to Dynamics 365? ... Dynamics CRM partners have been briefed on an end of sales, support for the two acquired solutions ... Core Updates and New Technology That Define Microsoft Dynamics CRM.... Microsoft plans to integrate Parature into its own customer relationship management software, called Microsoft Dynamics CRM. Parature's.... Microsoft acquired Parature in January 2014, and has since pared the Parature Cloud solution with its Microsoft Dynamics CRM system to give enterprises.... Microsoft acquires Parature, adding multi-channel customer service to Dynamics CRM. Knowledge management, portals, mobile self-service features aim to.... The Parature acquisition gives Microsoft Dynamics, its CRM platform, a world-class self-service knowledge base to connect with customers,.... Microsoft acquired Parature in 2014 for a reported $100 million, and swiftly began incorporating it into its Dynamics CRM and Dynamics CRM.... Microsoft has signed a definitive agreement to buy Dynamics CRM partner Parature, a Microsoft spokesperson confirmed to CMSWire by email.... The discontinuation of Microsoft Parature is just over two weeks from ... from Microsoft for any Parature subscriptions which were purchased but.... Microsoft acquires Parature to add leading customer self-service suite to Microsoft Dynamics CRM. January 7, 2014 |. Share on Facebook (opens new window).... The acquisition of the customer service software vendor is expected to help Microsoft position its Dynamics CRM contact management.... Parature first integrated four years ago with Microsoft Dynamics CRM, the Redmond, Wash., tech giant's line of customer relationship.... Parature's cloud-based customer service software will enable Microsoft Dynamics CRM users to help millions of consumers help themselves.. This week Microsoft made a very strategic acquisition of Parature to fill a gap that customers need that Microsoft Dynamics CRM has not been...

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